How to Delete Your Ehjezelna Account and Data

If you wish to delete your Ehjezelna account and all associated personal data, please follow the instructions below.

Step-by-Step Instructions

• Send an email to support@ehjezelna.com with the subject line: Delete My Account.
• Include the email address you used to sign in to the app.
• Optionally, include a recent booking ID for faster verification.

What Will Be Deleted

• Your user account and profile
• All confirmed and past bookings
• Chat messages and related communications
• Notification history

Data Retention and Exceptions

We may retain minimal system logs for up to 30 days to detect fraud or abuse. Aggregated and anonymized usage data that is not personally identifiable may be retained for analytics purposes.

Processing Timeline

Account deletion requests are typically processed within 7 business days of confirmation.

If you have any questions or concerns, feel free to contact our support team at any time.